Lisa & Jeremiah

El Dorado Royale & Casitas

April 6, 2025

FAQ & Important Info

Resort Info

Start my reservation

Pricing

Please join Lisa & Jeremiah as they celebrate
their wedding in Riviera Maya, Mexico!

Ceremony: April 6, 2025
Resort: El Dorado Royale & Casitas
RSVP Required by: October 22, 2024
Final Payment Required by: November 6, 2024

You're Invited!

Please see Booking Information in the FAQ below! Kindly note reserved rooms are first come, first serve until a $200 per person + cost of insurance in full deposit has been made. After the 65 reserved rooms are booked, any additional rooms are subject to availability at a prevailing rate. 

We kindly request no gifts at our wedding. Your journey to celebrate with us is enough of a gift!

Wedding Events

*65 Rooms are blocked with special rates within the date range of April 4-8, 2025, with a limited amount reserved on the Casitas side within the date range April 2-9, 2025*

Booking information & details

Frequently Asked Questions

What's included?

The price listed is total cost per room (per person) based on single, double, or triple occupancy. 

The rates booked through Making Memories by Morgan include:
  • Hotel accommodations with all-inclusive amenities 
  • Non-stop transportation to/from Cancun International Airport (CUN) and El Dorado Royale Resort ONLY for guests attending the Wilcox Kidd wedding booked through Making Memories by Morgan. You will not be sharing your transportation with other hotel guests outside the wedding group or having to make multiple stops at other El Dorado properties. 
  • All Wilcox Kidd wedding events 

Airfare and travel insurance are not included. Travel insurance is optional and highly recommended. See insurance FAQ below for more details. 

At El Dorado Royale, Casitas & Generations, all-inclusive amenities include:
  • Limitless access to gourmet à la carte & buffet dining options without reservations required throughout 15 restaurants between El Dorado Royale, Casitas, and Generations. Room service included!
  • Unlimited international and domestic spirits, along with natural fruit juices and soft drinks throughout 10 bars + 8 bars exclusive to Casitas guests
  • Access to numerous swimming pools & beachfront access 
  • Nightly entertainment & on property activities 
  • The More Inclusive Inclusions- Catamarán & Reef Snorkel, Maroma Beach Club, Ecotourism Ranch, & Aqua Nick™ Water Park
  • Hotel taxes & fees 
Inclusions subject to change at the resorts discretion

What happens if I don't book with Morgan?

By booking with Making Memories by Morgan you'll automatically be added to attend all of the private wedding events on property and get this special group pricing. Making Memories by Morgan will create your individual room bookings, arrange your transportation, provide emails to prep you for travel, and personalize your online travel documents two weeks prior to travel. These travel documents include an itinerary of your entire travel experience, in addition to some resources such as a packing guide, tipping guide, etc. 

As a reminder you must book through Making Memories by Morgan to be included in the group events, otherwise it will be an additional cost for you to attend any wedding events. This rate will be dependent on the amount of events and details of each event, therefore this pricing will not be known until about 60 days prior to the wedding. 

Do I need a passport?

Yes, all international travelers are required to have a passport, including infants and children. To learn more about the application process, please visit the U.S. Department of State website. If you do not have a valid passport I highly recommend starting the application process ASAP!

A passport BOOK is required - Passport Cards are not valid for air travel. If you already have a passport, please check the expiration date as it must be valid 6 months post travel. This means that your passport needs to be valid through approximately October 8, 2026 or later (depending on your departure date). 

Travel insurance

Because group reservations at all inclusive resorts are pre-paid and non-refundable, travel insurance is encouraged to protect your travel investment, your belongings and most importantly you, for those unforeseen circumstances that may arise before or during your trip. Making Memories by Morgan has no relation to the insurance company, therefore any claims will be directly between you and the insurance company. Insurance is non-refundable once purchased. The cost of insurance is based on your age, your state of residency and the total cost of your trip. Due to this, land only travel insurance prices will automatically be quoted for each individual guest after your inquiry, with the option to decline if you choose. This quote will not include coverage for air. After you book your air, we can amend this policy to include coverage for your airfare. Let me know if you're interested in doing this as this MUST be done within 7 days of your airfare purchase. It is typically cheaper to amend your existing policy to add air vs. buying a totally separate policy from the airline. 

Without insurance, there are no refunds should your plans change (even in circumstances that are out of your control). Without insurance, you will also not have any medical coverage for mishaps or catastrophic events. Your US health insurance will likely not work outside of the United States; please read the FAQ below for more detail.

Please note:
  • Deposit & all payments are non-refundable. If cancellation occurs between deposit and final payment date, a $125 per room cancellation fee will apply, in addition to the non-refundable deposit. If cancellation occurs after final payment date-time of travel a 100% penalty will apply.
  • You will be required to complete a decline insurance waiver prior to deposit should you choose to proceed without it. 

Is there a payment plan option?

Yes! A room deposit of $125 per person, plus the cost of optional but encouraged travel insurance, is due by October 16, 2024 to confirm your reservation. The final date to pay for everything in full is November 6, 2024. 

There are no set requirements for payments, as long as you are paid in full no later than November 6, 2024 at 5:00pm CST. You are welcome to make multiple payments if preferred. Anytime you'd like to make a payment you can do so HERE by using your confirmation/reservation number found on your invoice. 

What about airfare?

Due to contract deadlines, I recommend booking your hotel room as early as possible so you have plenty of time to purchase your airfare. Airfare is not included and you are responsible for booking your airfare. I highly suggest booking direct with the airline and at minimum doing the economy equivalent class or higher. Basic economy initial looks cheaper, however you have to pay an additional cost for an assigned seat and are in the last boarding zone. It's also the least flexible ticket should you need to make any changes.

You will want to fly into Cancun International Airport (CUN), which is located in Cancun. Transportation is ONLY included for guests arriving into the Cancun airport the day of their reservation at the Resort AND departing from the Cancun airport the last day of their reservation from the Resort that have provided their flight information to travel@makingmemoriesbymorgan.com 60+ days prior to travel.  If you are arriving and staying somewhere else, you will be required for setting up your own transportation. 

For your departure down to Cancun, I recommend a nonstop flight, or aiming for at least 1 hour on the layover. There are some flights that have 40 minute layovers, so while doable these can have a higher risk for missed connection flights. Your transportation pick up will be based specifically off your arrival time. Once you are in the transportation vehicle departing the Cancun airport it will take about 25 minutes to arrive to El Dorado Royale. 

For your departure back home, I recommend a nonstop flight, or aiming for at least 2 hours on the layover, as you will go through customs & immigration during your first stop back into the United States. I also recommend avoiding flights that depart before 11:00am, as you will be picked up from the resort about 4-4.5 hours prior your flight time. 

Don't forget once you book your airfare to provide me with your airfare and confirmation number so I can arrange your transportation! This is typically a 6 character code and sometimes referred to as PNR or record locator- EXAMPLE: American Airlines ABC123. Send this to Morgan at travel@makingmemoriesbymorgan.com no later than DATE so your transfers can be arranged (don't worry Morgan will send you at least three reminders!). If your airfare is not received by this date you will forfeit the costs of your transportation and be responsible for arranging your own transportation.

Can I come early or stay later?

Absolutely! Should you want to arrive earlier or depart later please let me know ASAP so I can request additional room nights (based on availability & prevailing rates will apply).


What is a room block?

The bride and groom have thought ahead and have contracted rooms and rates for El Dorado Royale & Casitas. This means specific rooms are being held at a locked in special rate or the travel window of April 4-8, 2025, with a limited amount reserved on the Casitas side within the date range April 2-9, 2025. Within these dates you can arrive and depart at any time as long as you stay a minimum of 3 nights. 

With this room block:
  • The couple has signed a contract with the resort and has committed to a minimum number of rooms
  • Only rooms booked with Making Memories by Morgan count toward this contract
  • The resort has a 3 night minimum stay requirement

I have more questions!

No worries, Morgan is here to help! Reach out to her at travel@makingmemoriesbymorgan.com and she will be able to assist with all your questions.

Wedding Events

All guests that book through Making Memories by Morgan will receive an email 14 days prior to arrival to El Dorado that contains your online travel documents. These will outline everything you need to know for both travel and wedding events!


Pre Wedding Happenings

Informal Welcome Party ~ TBD at El Dorado Royale & Casitas
  • Join us for midday drinks. More details about time and location to come. 

SATURDAY, APRIL 5th

WEDDING DAY DETAILS

SUNDAY, APRIL 6th

Ceremony ~ 5:00 pm at El Dorado Royale & Casitas
  • To ensure you have plenty of time to get seated, we request that you arrive no later than 4:45pm

Reception ~ 7:30 pm- 10:30pm at El Dorado Royale & Casitas
  • Join us for our reception with dinner and dancing.

Resort  Info

Welcome to the El Dorado Royale complex, where three properties are located side by side for an unforgettable experience. 

El Dorado Royale (adults only)- premier adults-only, beachfront resort where guests savor a unique experience and a vacation that fosters togetherness. Luxuriously romantic, stretching on a secluded beach, the resort provides indulgences from gourmet cuisine, luxury swim-up suites, to a lush health club and concierge service. Situated in the center of the Riviera Maya, facing the beautiful Mexican coast. Guests at Royale can enjoy the amenities at Generations & enjoy the restaurants and bars at Casitas, but cannot access the Casitas pools.

El Dorado Casitas (adults only)- dedicated to providing an even higher level of luxury and personal attention. You’re free to enjoy all of the dazzling amenities, restaurants and activities of neighboring El Dorado Royale and Generations Riviera Maya, but guests of Casitas Royale gain exclusive access to their own exclusive pools and swim-up bars, along with private outdoor showers, and a host of concierge services, aromatherapy and pillow menus and so much more. Guests at Casitas can enjoy the amenities at Royale & Generations.
































Generations (family friendly)- Guests 18+ can enjoy the amenities at Royale & the restaurants and bars at Casitas, but cannot access the Casitas pools.


Pricing

We have blocked rooms in several different categories for the travel window of April 4- 8, 2025, with a limited amount reserved on the Casitas side within the date range April 2-9, 2025. Within these dates you can arrive and check out on any date as long as you have a minimum of a three night stay. Guests may arrive early, extend their stay,  or request a different room category pending availability & subject to prevailing rates, and Morgan can assist with this. Your reservation is not locked in until a deposit has been made.

As a reminder, this price includes roundtrip nonstop private group transportation, meaning only guests attending the Wilcox Kidd wedding booked through Making Memories by Morgan will be on the vehicle. You will not share it with other hotel guests outside the wedding group and will not be making stops at other El Dorado properties. 

**Important Note: the Casitas section has exclusive pools only available to guests staying at the Casitas side**


El Dorado Casitas- Casita Suite

Price per room/ per person

***Comes with one king bed***

The Casitas Suites are romantically designed with the exclusive Aguas del Amor (outdoor shower) and with a tropical atmosphere with a palapa roof. Included is a contemporary marble bathroom with double sinks separate toilet, glass enclosed showers and an indoor relaxing tub, king size bed, personal night stand, minibar, and a secluded balcony with an exterior bed, table and two chairs. The Casita Suites are on the second floor with an exclusive pool and a swim up pool bar.

Click here to start your reservation for a Casita Suite

- Rates include roundtrip transportation from CUN airport for those arriving & departing the same days as their El Dorado reservation. You MUST send your airfare information to Morgan 60 days prior to travel.
- Rates do NOT include airfare or land only travel insurance. Additional nights quoted upon request based on availability.

El Dorado Casitas- Casita Swim Up

Price per room/ per person

***Comes with one king bed***

Dive into the lazy river directly in front of your balcony. Enjoy all of the features of the Casita Suite, but on the ground level (no stairs). Included is a marble bathroom with double sinks separate toilet, glass enclosed showers, our exclusive “Aguas del Amor” roofless outdoor shower and an indoor relaxing tub. The casitas suites are grouped in two stories with an exclusive pool and a swim up pool bar.

Click here to start your reservation for a Casita Swim Up

- Rates include roundtrip transportation from CUN airport for those arriving & departing the same days as their El Dorado reservation. You MUST send your airfare information to Morgan 60 days prior to travel.
- Rates do NOT include airfare or land only travel insurance. Additional nights quoted upon request based on availability.

El Dorado Royale- Beachfront  Junior Suite

Price per room/ per person

***Comes with one king bed.***

These newly renovated suites are decorated with inspirational Mexican culture. Featuring authentic dark wood furniture with a king bed , each suite has contemporary bathrooms equipped with a relaxing tub, double sinks and our signature amenities, creating an overall relaxing and romantic atmosphere. Does not include access to exclusive Casitas pools.

Click here to start your reservation for a Beachfront Junior Suite

- Children 0-5 are complimentary. Child rates are only applicable in double occupancy rooms. 
- Rates include roundtrip transportation from CUN airport for those arriving & departing the same days as their El Dorado reservation. You MUST send your airfare information to Morgan 60 days prior to travel.
- Rates do NOT include airfare or land only travel insurance. Additional nights quoted upon request based on availability.

El Dorado Royale- Swim Up Junior Suite

Price per room/ per person

***Comes with either one king bed or two double beds. Bedding type cannot be guaranteed and is up to discretion & availability of Resort***

They offer a convenient access to a lazy river from your terrace or access to a tropical garden followed by the lazy river, these suites are decorated with inspirational Mexican culture. Featuring authentic dark wood furniture with king bed or two queen beds, each suite has contemporary bathrooms equipped with a relaxing tub, double sinks and our signature amenities, creating an overall relaxing and romantic atmosphere. Does not include access to exclusive Casitas pools.

Click here to start your reservation for a Swim Up Junior Suite

- Rates include roundtrip transportation from CUN airport for those arriving & departing the same days as their El Dorado reservation. You MUST send your airfare information to Morgan 60 days prior to travel.
- Rates do NOT include airfare or land only travel insurance. Additional nights quoted upon request based on availability.

Generations- Oceanfront Swim Up Suite


Price per room/ per person

***Comes with either one king bed or two double beds. Bedding type cannot be guaranteed and is up to discretion & availability of Resort***

Guests will enjoy convenient direct access to an infinity pool suite from balcony. Enjoy ultimate privacy, views of white sand beaches and the largest artificial coral reef in the world in these spacious suites, located from first to the third level of the building with your own infinity pool. These elegant spacious suites feature a luxurious king or two queen beds and sofa bed for children to sleep on at night. Does not include access to exclusive Casitas pools.

Click here to start your reservation for a Oceanfront Swim Up Suite



- Rates include roundtrip transportation from CUN airport for those arriving & departing the same days as their El Dorado reservation. You MUST send your airfare information to Morgan 60 days prior to travel.
- Rates do NOT include airfare or land only travel insurance. Additional nights quoted upon request based on availability.

Start  My Reservation

All guests will need to complete the reservation form to proceed in booking their room. Reminder there is a three night minimum stay. Roommates should designate ONE person to fill out the form (one form per room, not per person). If you're not quite ready to book, but have questions, please email Morgan at travel@makingmemoriesbymorgan.com so she can assist.

1. Gather Your Info: Morgan will need the full passport name & DOB for everyone in your room
Still waiting for your passport? That's OK- we can still proceed in booking your room! Just use the name you used on your application. *Be sure when you book your airfare it's an EXACT match to your valid passport ID (or passport application). ***If you would like to stay more than 4 nights, needing dates outside of April 4- 8, or interested in a different room category please reach out and I am happy to submit a request to see if we can add it in- please note this is subject to availability***

2. Completely Fill Out The Form: Select the Number of Passengers and the form will dynamically create spaces for everyone in your group. Fields marked with an asterisk * are REQUIRED. The cost of travel insurance is based on your age, your state of residency and the total cost of your trip. Due to this, land only travel insurance prices will automatically be quoted for each individual guest after your inquiry, with the option to decline if you choose.  See Tavel insurance under FAQ for more details. 

3. Submit: Once Morgan receives it, she will review & send three emails. One intro email, a second email with the optional insurance quote, and a third email with an invoice and payment instructions. In order to confirm your room, a $200 per person deposit + optional insurance in full is due. If you do not receive an email from Morgan within 48 business hours of submitting the below form please reach out to her at travel@makingmemoriesbymorgan.com.   

Kindly note Making Memories by Morgan business hours
10:00am-4:00pm CST Monday-Thursday and 10:00am-2:00pm CST Friday


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IF YOU HAVE QUESTIONS ABOUT THE FORM, PLEASE EMAIL ME AT: TRAVEL@MAKINGMEMORIESBYMORGAN.COM